Shipping Policy

At Heat Healer, we are committed to delivering your orders promptly and efficiently, no matter where you are in the world. Please read our shipping policy below for detailed information.

Free Shipping

  • Eligibility: All orders over $125 USD qualify for free shipping.

Domestic Shipping (United States)

  • Carriers: We use UPS Ground for all domestic shipments.
  • Dispatch Time: Orders are dispatched on the next business day after purchase.
  • Transit Time: Estimated delivery time is 2-6 business days with UPS.

International Shipping

  • Carriers: International orders ship with UPS or DHL Express.
  • Dispatch Time: Orders are dispatched on the next business day after purchase.
  • Transit Time: Estimated delivery time is 2-6 business days.

Duties and Taxes

  • International orders are shipped DDP (delivery duty paid), meaning there are no additional duties/taxes at import. All duties/taxes are included in the sale price at checkout.

Order Tracking

  • Tracking Number: Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.
  • Email Notifications: If you do not receive a tracking email, please check your spam or junk mail folder.

To contact us about shipping, please email us at: hello@heathealer.com

CERTIFIED NON-TOXIC. SAFETY TESTED. 100% EFFECTIVE.