QUESTIONS? WE'VE GOT ANSWERS
All deliveries are from our warehouse in CA.
Due to unprecedented demand, please allow 10 days for your order to be dispatched.
Once dispatched, standard UPS delivery times apply. You will receive your tracking number from UPS once the order is dispatched, so you can track and manage your delivery.
45-Day Returns Policy
We want you to love your Heat Healer Sauna Blanket and that is why we offer a 45-day returns policy. If you are unhappy with the Heat Healer for any reason, then you may return your purchase within 45-days of its delivery date for a full refund.
To request a refund, please use the contact us form here and submit your request. You will then be provided with instructions on how to return your purchase.
Please note that return shipping costs will be at the customer's expense.
3 Year Product Warranty
The Heat Healer Sauna Blanket is a premium product, made from the highest quality materials we could source from around the globe and your purchase is covered by a three year warranty period.
To submit your warranty claim, simply let us know by using the Contact Form on this website and provide the details of your claim.
At our discretion, we will either replace or refund your purchase.
This warranty does not cover the following:
- Willful neglect or damage
- Commercial use of the product
- Buyer's remorse (beyond the 45-day returns period)
- Normal wear and tear
Frequently Asked Questions
Will I be laying in a puddle of sweat?
No, you won’t be laying in a puddle of sweat! When using the Heat Healer, you should always place a towel down first, on top of the jade and tourmaline stone.
When you sweat, you will sweat into the towel, just the same as you would in a traditional sauna where you would put a towel on the bench first before sitting down. Don't worry, we know that a sauna blanket might seem like a weird concept at first, but it is actually super easy to keep clean and not at all icky!
Will I still sweat even with my head outside the blanket?
Yes! You will still get a good sweat on even with your head outside the blanket.
The Heat Healer works to increase your body's core temperature and this will make you sweat, even with your head outside the blanket.
Is infrared heat safe?
Infrared might sound like a futuristic technology, but really it isn’t. Infrared heat is produced from invisible infrared light and is a naturally occurring part of the light spectrum. It has been studied for over 200 years and is proven safe. Infrared light does NOT contain UV rays or anything else that might damage your skin or body.
Infrared saunas themselves have existed since the 1960’s with millions having been sold globally. In fact, infrared is such a safe method of producing heat that many hospitals use it in infant incubators to keep premature babies warm after birth.
What type of infrared is used?
Our blanket produces FAR Infrared Heat.
What are the dimensions of the blanket?
We have purposely made the Heat Healer larger than most other sauna blanket on the market. We did this so that it is more spacious and less constrained. Basically... it just feels better to have a little more space.
It also means that the Heat Healer is suitable for all body types and sizes.
The dimensions are:
- 190cm long (75in) - 175cm circumference (69in)
The weight is:
- 14kg (30lbs)
Most of the weight of the blanket is attributed to the natural jade and tourmaline stone.
What is the power consumption?
The Heat Healer is 500w-600w, depending on whether the blanket is 110v (North America) or 220v (rest of the world).
How long does the Heat Healer take to warm up?
We recommend starting out at a temperature of 70c and then letting the Heat Healer pre-heat for up to 10 minutes.
Remember to always place a towel down first on top of the jade and tourmaline stone, as these will become hot.
- Will I be laying in a puddle of sweat?