Product Specs and Details:

9.8in X 3.6in

Package Weight:

1 pound 8 oz

Materials & Specs:

• Eco Designed and manufactured in Germany.
• Genuine Black Tourmaline and Clear Quartz that are all sustainably sourced and have Fair Trade certification.
• Made from lead-free, non-pollutant Czechoslovakian glass.
• Stainless steel components.
• Vitajuwel gemstones have the GKS seal of authenticity and quality.
• Superior to others and unique to Vitajuwel, the gemstones are sealed in glass vials and pods. The benefits of this special patented design are:
- Your drinking water is protected from any possible contaminants.
- No need to clean the gemstones as they are sealed in glass
- Safe and pure gemstone water.
• Uniquely designed, Vitajuwel has world-wide patents.
• Vitajuwel gem water has been scientifically tested at the Institute Hagalis AG in Germany.

Results of testing demonstrate:
1. Significant improvement in the quality of the water.
2. Improvement of the ph value.
3. Increase in the oxygen content.
4. A crystalline structure that is comparable to pure spring water.

Vitajuwel is internationally recognized as the world’s leading producer of ethical and sustainable gem water products. Its success is evident with strong distribution to over 60 countries worldwide.

For all returns/refunds, please use the Contact Us page.

Returns/refunds are accepted as follows:

Before your order has shipped

You may cancel your order for a full refund at any time prior to your order dispatching from the warehouse.

After your order has shipped

We can not offer returns for any water bottles, after they have been shipped out.

All Heat Healer products are covered by a two year warranty period.

To submit your warranty claim, simply let us know by using the Contact Form on this website and provide the details of your claim.

At our discretion, we will either replace or refund your purchase.

All orders are shipped via UPS from our warehouse in California.

Order will dispatch within 24-48hrs of purchase.

Once dispatched, you will receive a UPS tracking number, so you can manage the delivery.

• Safety- Your VitaJuwel ViA includes a glass cylinder with a lid and a handcrafted gempod (bottom piece). Handle those parts with the same care as you would handle a precious glass-made drinking vessel. Avoid impacts, blows and strokes.

Do not freeze, boil or microwave. Before each use make sure your VitaJuwel ViA and especially the gempod is free of damages. If it has cracks or other damages, STOP USAGE immediately. Damaged VitaJuwel products are not safe for usage and may cause physical harm. If you have swallowed and pieces from your VitaJuwel product SEEK IMMEDIATE MEDICAL ATTENTION!

• Cleaning- Please clean the bottle thoroughly prior to your first usage. The glass bottle, upper lid and the gempod should be washed by hand. The glass part of the gempod is screwed into the lower lid and can be unscrewed (gently!) for cleaning purposes. To remove limescale, use a squeeze of lemon juice or vinegar essence. Rinse the glass thoroughly afterwards.

• Prevent Leakage- If you believe that your ViA might be leaking, please check if both the upper lid and the gempod are screwed tightly and evenly on the glass part. there is no water running between the glass part and the gempod while you fill your VitaJuwel Via. - spilled water in that gap may lead to the impression of leakage. Both the upper lid and the gempod have a (colourless) silicone washer inside.

• Unusual Smell from the bottle- If you smell an unusual smell from your ViA stop use immediately and check for cracks in the gem pod. Please be aware that the gem pod has a safety feature inside the sealed pod. Just like the gas in your home has an alert of a gas leak with a strong smell so does the pod. If you smell a change in the water it could be that there is a crack in the glass and you should discontinue use and check immediately. If the gem pod is free from cracks then the lids might just require a thorough clean. We advise diluted lemon juice or vinegar.

• More Information- Slight discolourations in the vial's liquid may result from the gems and are neither harmful nor do they impact the use. Gems are natural products and may vary in size and colour